Human Relations Test
This is a multiple-choice situational judgment test that measures candidates' judgment when dealing with common stressors and situations experienced by corrections officers. The test is designed to simulate critical components of corrections duties. After reading each scenario, test takers are asked to choose, in a multiple-choice format, the best response to each question.

Counting Test
The count test is designed to measure the ability to keep track of offenders in groups within an area and as they move to different locations in a facility.

Reading Test
The reading test is designed to measure the level of reading ability needed for success in corrections. Based on typical materials corrections officers must read as part of the job.

Role Fitness Questionnaire
The Role Fitness Questionnaire portion of this test measures call center suitability and job compatibility, as well as work-specific personality dimensions.

The Data Entry and Computer Simulations test is part of the NTN testing process. Candidates access this test through their NTN Candidate Account. Agencies may use the candidate's score on this test as part of their selection process.

The following will be accessed and taken via your NTN candidate account at a time convenient for you. Candidates need to ensure they have allotted the appropriate amount of time, undisturbed, to take the exam. It is a test and must be taken in a quiet environment with no help from others. Many questions have a listening component so headphones are strongly recommended. The test must be taken on a computer with a keyboard. The test cannot be taken on a mobile device.

Personal Self-Assessment
A questionnaire that measures work-specific attitudes.

Data Entry of License Plate Numbers
Test takers hear a call taker ask for a caller’s license plate number. The test taker will hear the caller say the license plate number, and test takers type it. Test takers can have the license plate number repeated. Test takers try to get through as many license plate numbers as possible.

Data Entry of Names
Test takers hear a call taker ask for the caller's name, and the caller respond. Test takers can have the name repeated or ask to have the name spelled. The test taker types the last name. Test takers try to get through as many names as possible.

Listening and Understanding
Test takers listen to a caller making a statement and then read a statement about that call. Test takers decide if the written statement accurately reflects what the caller said. Test takers try to get through as many as possible.

Cross Search and Entry
Test takers see a screen with a driver’s license record on one side, and text boxes for data entry on the other. Test takers enter the requested information based on the driver's license record. Test takers try to get through as many records as possible.

CallTaker Video Test
This video-based exam portrays a variety of emergency calls and focuses on situational judgment. It was specifically designed for emergency communications personnel. Candidates watch video scenarios portraying call takers in different situations and take notes. The notes you take during this test segment will be used to answer questions in a later test segment. Each call is taken to a critical decision point where candidates must choose the best course of action in a multiple-choice format. The test items play without stopping. The NTN Emergency Communications Testing System was developed to measure specific aptitudes important to emergency communications occupations. All information needed to answer a question is provided in the test. The test is not designed to be a test of policy or technical components. Candidates are only asked to know what is stated during the tests.

Recording Pertinent Information Test (Note-Taking Test)
For this test, candidates read statements about the calls they took notes on and use their notes to determine if the statement presented is Correct, Incorrect, or if they are Unsure. Each statement is associated with a call from the CallTaker Video Test.

Dispatcher Test
The Dispatcher Video Test looks at basic multitasking skills, key for learning and performing the job. Candidates don’t need any dispatching experience. Candidates are presented with moving situations and keep track of four police units. When new calls come in, candidates will decide which units to send based on two things: where the units are, and what they’re currently doing. Candidates decide:

• Which units to send
• If units need to be sent immediately
• If medical also needs to be sent

CallTaker Video Test
This written multiple-choice situational judgment test measures candidates’ judgment when dealing with common stressors and situations experienced by emergency communications personnel. The test is designed to simulate critical components of call taker duties. After reading each scenario, test takers are asked to choose, in a multiple-choice format, the best response to each question.

Dispatcher Test
The written dispatch test looks at basic multitasking skills that are key for learning and performing the job. Test takers are presented with maps to assist in keeping track of three police units and two medical units. When new calls come in, the test taker decides which police and medical units to send, if any.

Computer Simulations
Computer simulation tests measure the skills needed to do well in emergency communications positions, including data entry, listening and understanding, and cross-search and entry.

Role Fitness Questionnaire
The Role Fitness Questionnaire portion of this test measures call center suitability and job compatibility, as well as work-specific personality dimensions.

Video Human Relations Test
Part I
The Human Relations Test focuses on teamwork and human relations skills including working with the general public, as well as living and functioning in a team environment. Candidates watch a video segment and then choose the best course of action in a multiple-choice format. The test items play without stopping.

Part II
In addition to answering the Part I questions of the Human Relations Test, candidates are instructed to pay attention to the behaviors of the individual firefighters and supervisors portrayed. Part II of the Human Relations Test consists of questions about these characters. Part II immediately follows Part I.

EMT Written Knowledge Test
The EMT Written Knowledge Test is designed to assess the knowledge that is required for EMTs to be successful on the job. This test consists of 60 multiple-choice questions covering basic life support functions. All test items are referenced to Brady Emergency Care, 12th Edition, by Pearson Education, Inc.

Human Relations Test
Part I
The Human Relations Test focuses on teamwork and human relations skills and was specifically designed for firefighters. Candidates watch a video segment and then choose the best course of action in a multiple-choice format. The test items play without stopping.

Part II
Candidates are instructed to pay attention to the behaviors of the individual firefighters and supervisors portrayed in the Human Relations test, then answer questions about the characters. Part II immediately follows Part I.

Mechanical Test
The Mechanical Test is a multiple-choice mechanical aptitude test presented on video. Candidates see detailed introductions to an animated brick-making factory, then are asked questions about the factory. Most of the questions are about basic mechanical objects and principles such as valves and water pressure. They are also asked to answer troubleshooting type questions and observe system operations for problems. All of the questions can be answered based on common sense and observation of how everyday objects work.

Reading Test
This test is designed specifically for firefighters, a job requiring ongoing study of difficult and technical materials. Candidates are required to choose a word that best fits in the blank.

Math Test
This math test is designed specifically for firefighters. The questions are presented on video. Candidates must complete the calculations in their heads. No written calculation is permitted. Questions are based on the type of math that firefighters must use on a regular basis as part of the job. Basic areas covered include: addition, subtraction, multiplication, division and proportions.

Human Relations Video Test
The Human Relations Video Test focuses on candidates’ judgment when dealing with common stressors and situations experienced by juvenile correctional personnel. Candidates do not have to have experience in order to do well. They will watch a video scenario and then choose the best course of action in a multiple-choice format. The test items play without stopping. Candidates have 10 seconds to answer each question. All information that may be needed to answer a question is provided in the test. The test is not designed to be a test of policy or technical components and candidates are asked to only know what is stated during the video.

Reading Test
This test is designed to measure the level of reading ability needed for success in juvenile corrections. This test is based on typical materials juvenile corrections officers must read as part of the job. Some words are left blank. Candidates are required to choose a word that best fits in the blank.

Human Relations Test
The Human Relations Test focuses on using good judgment in enforcement, public relations, and teamwork. It was specifically designed for entry-level law enforcement. Candidates watch a video segment and then choose the best course of action in a multiple-choice format. This test is presented on video and the items play without stopping. Candidates have 10 seconds to answer each question. Law enforcement experience is not needed to answer these questions. This test is not intended in any way to be a test of knowledge of policy or technical aspects of the job. Any information that may be needed to answer a question is provided in the test. Candidates should base answers only on information given in the test and common sense.

Report Writing Test
The Report Writing Test is given in two parts. The first part involves writing a report and the second part is a multiple-choice test. For the first part, candidates will be shown a brief scenario on video and will be asked to write a factual report describing the scenario. Candidates will watch the scenario twice with time between viewings to take notes. Prior to viewing the test scenario, a sample situation will be shown and an example report will show candidates what is considered a good response. Candidates will be able to take notes and can use these notes to write the report. After watching the test scenario twice, candidates have 10 minutes for writing. For the second part, candidates will use the report they wrote during the first part of the Report Writing Test to answer multiple-choice questions.

Multiple-Choice Reading Test
The multiple-choice reading test is designed specifically for law enforcement officers, a job requiring ongoing study of difficult and technical materials. This test is based on actual job materials. Candidates will be required to choose a word that best fits in the blank.

The Public Safety Self Assessment (Part 1 and Part 2) is a two-part test that is a component of the NTN testing process. Candidates access this test through their NTN Candidate Account. Agencies may use the PSSA candidate score as a part of their selection process.

Public Safety Self Assessment Part 1
You will be asked to read statements and respond with how much you agree or disagree with the statement. You will have 45 minutes to complete all the questions and you must complete them all in one sitting. The Assessment is timed. You cannot skip any questions. Once the timer starts, it does not stop.

Public Safety Self Assessment Part 2
This exam has four parts with various question types. It includes a variety of multiple-choice questions including, but not limited to, reviewing and making judgments about situations in photographs and reading statements and responding with how much you agree or disagree. You must complete all of the questions/sections all in one sitting. The Assessment is timed. You cannot skip any questions. Once the timer starts, it does not stop.

Video Human Relations Test
The Transit Human Relations Test is a proctored multiple-choice test that focuses on customer service, critical thinking, and judgment. Candidates watch a video segment, then choose the best course of action in a multiple-choice format. The video items play without stopping.

Reading Test
This multiple-choice reading test is designed to measure the level of reading ability needed for success as a transit operator. It is based on typical materials transit operators must read as part of the job. Candidates are required to choose a word that best fits in the blank.

The Transit Self Assessment is a test that is part of the NTN testing process. As a candidate, you access this test through your NTN Candidate Account. Agencies may use your score from this test as part of their selection process.

Candidates are asked to read statements and respond with how much they agree or disagree with each statement. Candidates will have one hour to complete all the questions and the test must be completed in one sitting. The Assessment is timed. Questions cannot be skipped. Once the timer starts, it does not stop. You will need to make sure you have allowed enough time for completion of the test.

The NTN Typing Test is part of the NTN testing process. Agencies may use your typing test score as part of their selection process.

This test is an unproctored online exam accessed and administered through the candidate's NTN account. The typing test is a Words Per Minute typing test that determines speed and accuracy. The test lasts 5 minutes and candidates must type the entire time. It is a test, and must be taken in a quiet environment, with no help from others. Google Chrome on a laptop or desktop computer is required for the exam. Candidates must take the test on a computer with a keyboard. The test cannot be taken on a mobile device.

Candidates type displayed paragraphs into a text box. The test lasts 5 minutes and test-takers type continuously for the full five minutes. There is a timer displayed to let test takers know how much time they have left. The test begins once the candidate clicks in the text box on their screen.

Adjusted Words per Minute are reported for this test. This test can be used to screen out applicants early in the selection process and is recommended for use in any job categories where typing skills are crucial to job performance.